Frequently Asked Questions

Learn More About CIOctober


Q: What is the format of CIOctober and when will it take place?
A: CIOctober will be delivered as an online experience, taking place every Tuesday in October. Live content will be broadcast from 6:00 PM–10:20 PM ET on October 6, 13, 20 and 27. Bonus on-demand content will be released on October 27.

The online experience will include practical IO presentations, case-based sessions, live panel discussions, audience Q&A, and opportunities for networking with colleagues and sponsors. All sessions will be available on-demand for 3 months after the event. 

Q: Will the live meeting in Miami be rescheduled for this year? 
A: No. CIO will now be an online experience throughout the month of October. We will gather again in-person for the 13th annual meeting taking place October 22-24 2021 at the Loews in Miami Beach, Florida.

Q: What is the program for the online meeting?
A: The CIO Course Directors and Faculty have developed an outstanding program for 2020. Please see the latest agenda for more information.

Q: What time zone will the virtual meeting take place in?
A: Eastern Time Zone.

Registration and Connectivity

Q:  How do I register?
A: Click here to register for CIOctober.

Q: I had previously registered for the CIO 2020 live event. What will happen to my registration?
A: If you were registered for the live meeting, you are automatically being re-registered for the online offering. We look forward to your participation in this exciting experience. For questions or more information, please contact

Q: What are my options if I registered for the live event and am unable to attend the online experience?
A: All sessions will be on-demand and available to you for 3 months. You can claim credit for all of the CME-accredited on-demand sessions.

If this option doesn’t suit you, be our guest next year! You’ll receive a voucher to attend CIO 2021, taking place October 22-24, 2021 at the Loews in Miami Beach, Florida.
Please let us know which option works for you and we will schedule accordingly. If we can be of further assistance in any way, or answer any additional questions, please do not hesitate to contact us directly

Q: What kind of software will be required to view the sessions and interact with the experts?
A: CIOctober will be web-based, so all you will need is a computer/iPad/tablet or phone and an internet connection. Log-in instructions will be provided closer to the meeting.


Q: Will all sessions that were scheduled for the live meeting be presented at the virtual meeting? 
A: For your optimal viewing experience, we’ve limited the live broadcast time each day and reformatted the program.

Q: Will I be able to watch recordings of the sessions being presented after the conference?
A: Yes, all sessions broadcast during the online event will be recorded and available for viewing after the conference.

Q: When will the live sessions be available for on demand?
A: The recordings of live sessions will be made available by Saturday each week in October. Check back on the session page for a link to the recording. You will have access to the all of the content for 3 months, earning up to 9.75 CME/CNE/CECH credits.  

Q: How will I access the on-demand sessions?
A: If you are looking for a session that occurred live during the online broadcast, those full recordings will be available on Saturday of that week. Bonus on-demand content will also be released October 27.

Q: How do I claim credit for participating in CIOctober?
A: This information will be provided closer to the meeting.

Q: Will my accepted abstract still be presented?
A: Yes. Authors with accepted abstracts will have the opportunity to submit their poster as a PDF or image for display on our virtual platform. More detail will be provided in your abstract acceptance letter. If you have any questions, please reach out to

Additional Questions

Q: Who do I contact for questions during the virtual event?
A: Our team will be available to answer questions, assist, and optimize your experience throughout CIOctober. If you have additional questions, please contact us directly at

Q. I am a member of the Press and would like to participate in the online experience.
A: Please reach out to to complete a press access form. Once approved, you will be registered and receive a link to access.

Q: My company would like to support the CIOctober. Are there opportunities available?
A: Yes, a number of opportunities for support of the virtual experience are available. Please reach out to Colleen Waters,, for more information. 

Contact Us

If you have a specific question related to the meeting or your registration, please complete the form below and we will respond to your inquiry within 48hrs on weekdays and 72hrs if the request is received on a weekend.

Thank you for your patience.